Frequently Asked Questions

It's always a good idea to protect your investment (your vacation), no matter how small or large it may be.

Travel insurance can minimize the considerable financial risks of traveling: accidents, illness, missed flights, canceled tours, lost baggage, theft, terrorism, travel-company bankruptcies, emergency evacuation, and getting your body home in the unfortunate event, if you died. Each traveler’s potential loss varies, depending on how much of your trip is prepaid, the refund ability of the vacation you purchased, your state of health, the value of your luggage, where you are traveling, and what coverage you already have (through your medical insurance, homeowners, or renters’ insurance, and/or credit card).

iTravel2Getaway, Inc. is proud to offer two tier options of travel insurance via Travel Insured International Company as an available add on for any vacation package within 14 days of purchase. If you are not prompted to add-on travel insurance at checkout, please contact an agent, if interested.

Basic Travel Insurance
‍Reimburses nonrefundable, unused payments or deposits if you must cancel your trip due to a documented reason, such as: illness, Injury, or death of you, a family member, traveling companion or business partner, or for other covered reasons.Please note: disease outbreaks or pandemics are NOT covered under this plan.

Premium (Cancel for Any Reason) Travel Insurance
Covers everything! All serious documented reasons for cancellation such as illness, injury, deaths, births, etc, will receive 100% of payments refunded.All non- serious reasons for cancellation, such as, fear of travel, financial reasons, no longer interested, etc, will receive up to 75% of payments refunded (at the discretion of the insurance adjuster).

To find out about visa entry requirements for a specific country, you can follow these steps:

1. Visit the Country's Official Government Website
Start by visiting the official government website of the country you plan to visit. Most countries provide detailed information about visa requirements, application procedures, and related policies on their official websites. Look for a section related to immigration or consular services.

2. Use Online Visa Information Resources
There are various online resources and databases that compile visa information for multiple countries.

Some popular resources include:
• The U.S.Department of State's "Country Information" page (if you're a U.S.citizen).
• VisaHQ or iVisa, which provide visa information for a wide range of countries.

3. Check with Your Home Country's Government
If you're a citizen of a specific country, your own government's travel or foreign affairs department may provide information about visa requirements for various destinations.

4. Read Traveler Reviews and Forums
Online travel forums and review websites often contain valuable information from fellow travelers who have recently visited the country you're interested in. They may share their experiences and insights regarding visa applications and entry requirements.

When researching visa requirements, be sure to check for the specific visa type you need (e.g., tourist visa, business visa, student visa) and pay attention to details like visa validity, entry requirements, visa fees, and processing times. It's important to start the visa application process well in advance of your planned travel date to allow for any potential delays.

iTravel2Getaway, Inc. is not liable for failure to notify or confirm that you have your visa for any country prior to your departure.

Determining if you need vaccinations for travel to a specific destination involves several steps:

1. Research Your Destination
Start by researching the destination you plan to visit. You can use official government websites, travel guides, and reputable travel resources to find information on required and recommended vaccinations. Pay attention to any health advisories or travel notices related to your destination.

2. Consult with a Travel Health Professional
It's advisable to consult with a healthcare provider who specializes in travel medicine or visit a travel clinic. These professionals can assess your specific travel plans, medical history, and any health concerns and provide personalized recommendations regarding vaccinations and health precautions for your trip.

3. Check the CDC and WHO Recommendations
The Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) provide detailed information on vaccinations and health recommendations for travelers. You can access their respective websites to find up-to-date guidance on vaccination requirements and health precautions for various countries and regions.

4. Review Entry Requirements
The official website of the country you plan to visit may have information on entry requirements, including vaccination requirements. Some countries require proof of specific vaccinations for entry, and failing to meet these requirements can result in denied entry. Ghana, Nepal, and Tanzania are just a few countries that require vaccines for entry. To find out more click here: https://wwwnc.cdc.gov/travel

iTravel2Getaway, Inc. is not liable for failure enter any country on your vacation due to refusal or negligence of receiving any required vaccines prior to your departure.

If you are traveling internationally, yes. And, it must have at least 6 months validity on it upon departure.

It is the sole responsibility of the traveler to know that they will require a passport and/or obtain one prior to their departure date. iTravel2getaway, Inc. assumes no responsibility shall traveler become unable to travel due to not having a passport.

Differences Between Passport Books and Cards
The most important difference between U.S. passport books and passport cards is that passport cards are not valid for international air travel; they're only acceptable for land and sea border crossings between the U.S., Canada, Mexico, Bermuda, and the Caribbean.

For example;
Going on a cruise leaving from the USA?
You can use either a passport book or passport card.

Flying to your destination or getting on a cruise outside of the USA?
Only a passport booklet will be accepted.

To get travel vaccines, you have several options, and where you can go depends on your location and travel plans. Here are some commonplaces to consider for travel vaccinations:

1. Travel Clinics
Many cities have specialized travel clinics where you can receive comprehensive advice on travel vaccinations and health precautions for specific destinations. These clinics often have experienced healthcare professionals who are knowledgeable about the vaccines required or recommended for your travel plans.

2. Primary Care Physician
Start by consulting with your primary care physician. They can provide you with information on the necessary vaccines and may be able to administer them in their office or refer you to a specialist, if needed.

3. Pharmacies
Some pharmacies offer basic travel vaccinations, such as flu shots and commonly required vaccines like hepatitis A and B. Check with your local pharmacy to see if they provide travel vaccination services.

4. Public Health Departments
Local or regional public health departments may offer certain travel vaccines, especially for common diseases like influenza and hepatitis. This option is often more affordable or even free.

5. Hospitals
Larger hospitals or medical centers may have travel medicine departments or clinics where you can receive travel vaccinations. They can also provide consultations on travel health.

6. Specialized Travel Health Websites
Some countries have specialized websites or government agencies that provide information about travel vaccinations and health recommendations for specific destinations. These sites may also direct you to approved vaccination providers.

7. Non-Governmental Organizations (NGOs)
Some NGOs, such as the International Society of Travel Medicine (ISTM), provide resources for travelers, including information about travel vaccinations and clinics that specialize in travel health.

When seeking travel vaccines, it's essential to plan well in advance of your trip, as some vaccines require multiple doses over several weeks. Consult with a healthcare professional who specializes in travel medicine to ensure you receive the appropriate vaccines for your specific destination, taking into account factors such as your health, the duration of your trip, and any outbreaks or health advisories in the region you plan to visit.Additionally, consider checking the vaccination requirements for your destination through the embassy or consulate of the country you're traveling to.

Yes, iTravel2Getaway does offer payment plans for all travel bookings scheduled at least 60 days in advance. To avail of this service, we require the completion of a payment authorization form. Additionally, clients enrolled in a payment plan will be granted access to their client portal, ensuring convenient and transparent transaction management.

Please note that payment plans are subject to additional fees based on the total balance of your booking:

• For trips totaling $500 or less, there is an additional fee of $100 per person.
• For vacations ranging from $501 to $1,000, an additional fee of $150 per person applies.
• For all vacations exceeding $1,000, an additional fee of $200 per person is applicable.

We offer the following payment plan options to accommodate your preferences:

50/50 Plan
This plan entails paying 50% of the total cost at the time of initial booking, with the remaining 50% balance due on a specified date.

Monthly Plan
With this option, 15% of the total balance is due at the time of initial booking. The remaining balance is then divided into monthly installments, the number of which is determined by the time remaining until your vacation is 60 days away.

Biweekly Plan
Similar to the monthly plan, 15% of the total balance is due at the time of initial booking. Subsequently, the balance is divided into bi-weekly installments, the number of which is based on the time remaining until your vacation is 60 days away.

We aim to provide flexibility in payment options to make your travel planning experience as convenient as possible. If you have any further questions or would like to discuss specific details, please don't hesitate to contact our team for assistance. Your satisfaction is our priority, and we're here to assist you in planning the vacation of your dreams.

Grace Period
Clients are granted a grace period of ten (10) days beyond the scheduled payment due date to submit their payment without incurring any penalties.

Late Fee
Effective from the eleventh (11th) day following the payment due date, a non-negotiable late fee of one hundred dollars ($100) will be applied to any late payment. This late fee is non-refundable and does not contribute toward reducing the outstanding balance of the travel booking.

Return Check (ACH) Fee
We’re pleased to offer the convenience of bank transfer payments for our clients. However, please note that if a payment is returned due to insufficient funds, a nonrefundable $50 return check fee will apply. Additionally, depending on the timing of the returned payment, a late fee may also be assessed. We appreciate your understanding and are here to support you with any questions or assistance you may need regarding payment options.
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Trip Cancellation Due to Negligence
If a payment remains past due for twenty-five (25) days or more, the client's travel booking will be subject to cancellation. This action is taken in accordance with the terms of our monthly payment contractual agreements. Cancellation due to negligence of monthly payment responsibilities will result in forfeiture of the reservation, including any payments made up to that point.
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We understand that unforeseen circumstances can occasionally impact payment schedules. If you anticipate any difficulty in meeting your payment obligations, we strongly encourage you to reach out to our team as early as possible. We are committed to assisting you in resolving any payment-related concerns.At iTravel2Getaway, Inc., we prioritize the ease and satisfaction of our clients throughout the travel planning process. To ensure the smooth processing of payments and maintain the integrity of our contractual agreements, we have established a Late Payment Policy. Please review the following terms and conditions carefully:

Certainly. We do allow for changes to your payment date. However, in order to do so, we kindly request that you submit a written request via email.

Upon receiving your request, we will provide you with a revised payment authorization form, which should be completed to reflect the new date for your payment. This ensures that all changes are accurately recorded and processed.

At iTravel2Getaway, we are committed to accommodating your needs and providing a seamless experience. Should you have any questions or require further assistance, please feel free to reach out to us via email. We are here to assist you and ensure that your travel plans align with your preferences and requirements.

Our client portal serves as a secure and confidential platform designed to enhance your travel planning experience. Within this portal, you gain access to a range of functionalities that enable seamless financial management and provide valuable insights into your payment history. Please take a moment to familiarize yourself with the features and benefits it offers:

Balanced Financial Control
‍The client portal empowers you to make additional payments towards your travel balance, affording you the flexibility to manage your financial commitments in a way that suits your preferences and circumstances.

Early Balance Settlement
Should you wish to expedite the payment process and pay off your travel balance ahead of schedule, the client portal allows for early balance settlement, granting you peace of mind and financial convenience.

Transparent Payment History
Gain a comprehensive understanding of your financial interactions with us by accessing and reviewing your detailed payment history. This feature provides valuable insights into your financial journey with iTravel2Getaway.

Eligibility
It is important to note that the client portal service is exclusively available to travelers who are actively engaged in payment plans. This service is intended to enhance the experience of our valued clients who have opted for structured payment arrangements, ensuring they have access to a confidential, user-friendly platform for managing their financial commitments.

At iTravel2Getaway, we are dedicated to providing you with the tools and resources necessary to make your travel planning experience as convenient and tailored to your needs as possible. If you have any inquiries or require further assistance with your client portal, please do not hesitate to reach out to our knowledgeable team.

Sign in here.

We offer the flexibility to accommodate both options. Should you prefer to have each traveler within your group billed separately, we will be more than happy to arrange individual invoices. During the checkout process, you will have the opportunity to specify your preferred payment method for the group.

We are dedicated to providing a seamless and customized booking experience for your group, ensuring that your travel plans are tailored to your specific needs. Should you have any additional inquiries or require further assistance in making payment arrangements, please do not hesitate to reach out to our team.

Ensuring your place on a group trip with iTravel2Getaway is a straightforward two-step process designed to provide you with the utmost convenience and flexibility. To reserve your room, kindly follow these steps:

1: Deposit and PaymentInstallment Selection
To initiate your reservation, we kindly request that you complete the following:

Submit a Deposit
Your deposit, which should be in a single booking, serves as the foundation for securing your spot on the group trip. This deposit varies depending on the specific trip, and our team will provide you with the exact amount.
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Payment Installment Option
At this stage, you are also afforded the flexibility to choose a payment installment option. Payment installments may be individually billed per traveler, allowing you to structure your payments as per your preferences.

2: Electronic Automatic Payment Authorization Form
To streamline the payment process and enhance the convenience of your payment schedule, we require the completion of an electronic automatic payment authorization form. This form empowers you to select a specific day of the month or a biweekly interval for automatic payment deductions.

By completing these two essential steps, you not only secure your place on the group trip but also benefit from a seamless and hassle-free payment arrangement.

You will receive your complete itinerary, along with the confirmation codes, once your trip has been paid in full. If you choose to pay off your balance in advance, but other members of the group have not completed their payments, or if the event is scheduled for a more distant date, one of our agents will promptly communicate with you to provide an estimated timeframe for the delivery of your comprehensive itinerary. Your satisfaction and convenience are of utmost importance to us, and we are dedicated to ensuring a seamless travel experience for you and your group. If you have any further questions or require additional information, please feel free to reach out to our team. We are here to assist you at every step of your journey.

Guests must be able to participate in the days offered. There are no price adjustments if guests cannot attend all days.

At iTravel2Getaway, Inc., we are committed to providing our clients with exceptional travel experiences and unparalleled service. To ensure clarity and transparency in our business operations, we have established the following Nonrefundable, Nontransferable Refund Policy for all deposits and payments made through our services:

Nonrefundable Policy
All deposits and payments made to iTravel2Getaway, Inc. are nonrefundable. This includes but is not limited to reservation deposits, trip payments, and any additional fees or charges related to your travel booking.

Nontransferable Policy
Furthermore, all payments and deposits made for travel bookings through iTravel2Getaway, Inc. are nontransferable. This means that any funds paid for a specific booking cannot be transferred to an alternative trip, destination, or individual.

We highly recommend that all clients consider the purchase of travel insurance when booking their trips with us. Travel insurance can provide valuable protection in the event of unforeseen circumstances such as trip cancellations, interruptions, delays, medical emergencies, and more. It is the responsibility of the client to secure appropriate travel insurance, and iTravel2Getaway, Inc. is not liable for any financial losses incurred due to the absence of such coverage.

While we understand that travel plans can be subject to unexpected changes and unforeseen circumstances, our Nonrefundable, Nontransferable Refund Policy is in place to maintain the integrity of our business operations and protect the interests of our clients and partners.

We appreciate your understanding of and compliance with this policy. If you have any questions, require further information, or need assistance with obtaining travel insurance, please do not hesitate to contact our team. We are here to provide guidance and support, ensuring that your travel experience with iTravel2Getaway is as smooth and enjoyable as possible.

In order to fully enjoy your iTravel2Getaway vacation, we recommend that you select a trip that is suitable to your physical capabilities.

Tour participants requiring any form of assistance, including travelers with physical disabilities, sight or hearing impairments, are required to notify iTravel2Getaway prior to reservation for review and our agreement. Additionally, the tour participant must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel, ship personnel are not able to provide such assistance. In order to participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for their personal safety.

iTravel2Getaway reserves the right to reject participation or remove any individual from a tour if notification was not provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be the sole responsibility of the passenger. Escorted tours are fast-paced, often requiring lengthy walks over uneven. terrain. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. iTravel2Getaway can suggest touring options based upon specific requirements.

In pursuant to the Americans with Disabilities Act (the ADA), iTravel2Getaway seeks to accommodate disabled travelers to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate.

We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters.

Passengers are required to advise iTravel2Getaway of their accessibility requirements prior to booking in order for iTravel2Getaway to determine if reasonable accommodations are available. iTravel2Getaway will endeavor to accommodate special access needs, but does not guarantee that it will be able to do so in all cases.

Given the above, for international trips: hotels, sea and river cruises outside of theUnited States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers and motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches and river cruises.

Service animals cannot be accommodated on international escorted vacation. Passengers on USA escorted vacations who require a service dog because of a disability should check with iTravel2Getaway prior to booking a vacation.

At iTravel2Getaway, Inc., we are dedicated to maintaining a respectful, safe, and enjoyable environment for both our clients and staff. Our Misconduct Policy outlines our commitment to upholding high standards of conduct, promoting a positive atmosphere, and ensuring the well-being of all individuals involved in our travel services. The following principles and guidelines define our Misconduct Policy:

Respect and Courtesy
All clients and staff members are expected to treat each other with respect and courtesy at all times. Disrespectful, offensive, or discriminatory behavior will not be tolerated.
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Compliance with Laws and Regulations
‍iTravel2Getaway, Inc. is committed to adhering to all local, national, and international laws and regulations, and we expect our clients to do the same. Engaging in illegal activities during the course of any travel booking is strictly prohibited.
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Integrity in Booking and Payment
Clients are expected to provide accurate and truthful information during the booking and payment processes. Misrepresentation or fraudulent actions, including payment fraud, are considered violations of this policy.
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Compliance with Third-Party Agreements
‍Clients are required to adhere to all agreements and policies of third-party providers, including airlines, accommodations, and tour operators, while participating in a travel booking organized by iTravel2Getaway, Inc.
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Responsible Alcohol and Substance Use
Clients are expected to consume alcohol and other substances responsibly and in compliance with local laws.Irresponsible or excessive use that may disrupt the travel experience for others is prohibited.

Non-Harassment and Bullying
iTravel2Getaway, Inc. has a strict policy against harassment, bullying, and any form of offensive behavior. Clients and staff should treat others with kindness and consideration, and any report of harassment will be thoroughly investigated.

‍Safety and Security
Clients are expected to adhere to safety and security guidelines provided during their travel experience. Failure to do so may result in actions taken to protect the well-being of all individuals involved.

Reporting Misconduct
‍If any client or staff member observes or experiences misconduct during a travel booking, they are encouraged to promptly report it to iTravel2Getaway, Inc. Reports will be treated confidentially, and appropriate action will be taken to address the issue.
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Consequences of Misconduct
‍Misconduct, as defined by this policy, may result in various consequences, including but not limited to removal from a travel booking, cancellation of services, and potential legal action as deemed necessary.

We appreciate your understanding of and compliance with our Misconduct Policy. Our priority is to create exceptional travel experiences while maintaining a safe and respectful atmosphere for all parties involved. If you have any questions or concerns regarding this policy, please do not hesitate to contact our team.Thank you for choosing iTravel2Getaway, Inc. for your travel needs, and we look forward to providing you with memorable travel memories.